Last Updated: September 2026
At UNIZ, we aim to ensure that your orders are packed carefully and delivered safely to your doorstep.
1. Order Processing
Orders are processed after successful payment confirmation.
Orders are generally dispatched within 2–5 business days. Processing times may vary during weekends, public holidays, promotional periods, or due to unforeseen circumstances.
2. Delivery Time
Once dispatched, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Delivery timelines are estimates and may vary due to:
- Weather conditions
- Public holidays
- Courier delays
- Incorrect or incomplete address details
- Remote delivery locations
- Unforeseen circumstances
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Any applicable free-shipping offers will be subject to the terms mentioned on the website.
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Name
- House/Flat number
- Street/Area
- City
- State
- PIN code
- Contact number
UNIZ will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
5. Order Tracking
Where tracking information is available, customers may receive a tracking number or delivery updates through the contact details provided during checkout.
6. Delayed Delivery
If your order is delayed beyond the estimated delivery period, please contact our customer support team with your order details.
We will coordinate with the relevant delivery partner to assist with the shipment.
7. Damaged or Incorrect Orders
If you receive a damaged, opened, leaking, or incorrect product, please contact us as soon as possible after delivery.
You may be asked to provide photographs or other information to help us verify the issue and process an appropriate resolution.
8. Undelivered or Returned Orders
If a shipment cannot be delivered because of an incorrect address, unavailable recipient, repeated delivery attempts, or other circumstances beyond our control, the order may be returned to us.
Additional shipping charges may apply if a re-delivery is requested.
9. Contact Us
For shipping and delivery-related questions, please contact:
UNIZ
Novel business park 57 13th crass Baldwins Koramangala Bangalore Karnataka India 560030
Email:uniznaturals@gmail.com
Phone: +917259462808
