{"id":15587,"date":"2026-09-24T10:22:21","date_gmt":"2026-09-24T10:22:21","guid":{"rendered":"https:\/\/uniznaturals.com\/?page_id=15587"},"modified":"2026-09-24T10:22:22","modified_gmt":"2026-09-24T10:22:22","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/uniznaturals.com\/index.php\/return-refund-policy\/","title":{"rendered":"Return &#038; Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Last Updated: September 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>UNIZ<\/strong>, we take great care to ensure that our products are packed and delivered in good condition. If you receive a damaged, defective, incorrect, or incomplete order, we are here to help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Return Eligibility<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of our food products, returns are generally <strong>not accepted once the product has been delivered and accepted<\/strong>, unless the product is:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged during delivery<\/li>\n\n\n\n<li>Defective or compromised<\/li>\n\n\n\n<li>Incorrectly delivered<\/li>\n\n\n\n<li>Missing from the order<\/li>\n\n\n\n<li>Received in a condition that makes it unsuitable for consumption<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Damaged or Incorrect Products<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or incorrect product, please contact us within <strong>48 hours of delivery<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help us resolve the issue, you may be required to provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Photographs or videos of the product and packaging<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Other relevant information requested by our support team<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your refund request is approved, the refund will be processed to the original payment method used for the purchase, where possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time taken for the amount to reflect in your account may depend on your bank or payment service provider.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Replacement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the nature of the issue, UNIZ may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replacement of the affected product<\/li>\n\n\n\n<li>Refund of the affected product<\/li>\n\n\n\n<li>Another appropriate resolution<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The final resolution will depend on the circumstances of the order and availability of the product.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Order Cancellation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be cancelled only if the cancellation request is received before the order has been dispatched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, cancellation may not be possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Incorrect Address<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">UNIZ is not responsible for failed or delayed deliveries caused by incorrect or incomplete shipping information provided by the customer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If an order is returned because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-delivery.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Non-Returnable Situations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Returns or refunds may not be provided for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind after delivery<\/li>\n\n\n\n<li>Incorrect product selection by the customer<\/li>\n\n\n\n<li>Products damaged after delivery due to improper handling or storage<\/li>\n\n\n\n<li>Products that have been opened or used, unless the issue relates to product quality or damage<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">8. Refund Processing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your request has been reviewed and approved, we will initiate the applicable refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refund processing times may vary depending on the payment method, bank, or payment gateway.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For return or refund requests, please contact us with your order details:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UNIZ<\/strong><br>Novel business park 57 13th crass Baldwins Koramangala Bangalore Karnataka India 560030<br><strong>Email:<\/strong><a href=\"mailto:uniznaturals@gmail.com\">uniznaturals@gmail.com<\/a><br><strong>Phone:<\/strong> +917259462808<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: September 2026 At UNIZ, we take great care to ensure that our products are packed and delivered in<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15587","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/pages\/15587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/comments?post=15587"}],"version-history":[{"count":1,"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/pages\/15587\/revisions"}],"predecessor-version":[{"id":15588,"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/pages\/15587\/revisions\/15588"}],"wp:attachment":[{"href":"https:\/\/uniznaturals.com\/index.php\/wp-json\/wp\/v2\/media?parent=15587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}